Follow
Zhe Liu
Zhe Liu
Amazon Alexa AI
Verified email at amazon.com
Title
Cited by
Cited by
Year
A new chatbot for customer service on social media
A Xu, Z Liu, Y Guo, V Sinha, R Akkiraju
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems …, 2017
7472017
Touch your heart: A tone-aware chatbot for customer care on social media
T Hu, A Xu, Z Liu, Q You, Y Guo, V Sinha, J Luo, R Akkiraju
Proceedings of the 2018 CHI conference on human factors in computing systems …, 2018
1872018
Characterizing machine learning processes: A maturity framework
R Akkiraju, V Sinha, A Xu, J Mahmud, P Gundecha, Z Liu, X Liu, ...
Business Process Management: 18th International Conference, BPM 2020 …, 2020
902020
Questioner or question: Predicting the response rate in social question and answering on Sina Weibo
Z Liu, BJ Jansen
Information Processing & Management 54 (2), 159-174, 2018
782018
Is Twitter a public sphere for online conflicts? A cross-ideological and cross-hierarchical look
Z Liu, I Weber
Social Informatics: 6th International Conference, SocInfo 2014, Barcelona …, 2014
712014
Identifying and predicting the desire to help in social question and answering
Z Liu, BJ Jansen
Information processing & management 53 (2), 490-504, 2017
652017
The effect of ad rank on the performance of keyword advertising campaigns
BJ Jansen, Z Liu, Z Simon
Journal of the american society for Information science and technology 64 …, 2013
552013
Factors influencing the response rate in social question and answering behavior
Z Liu, BJ Jansen
Proceedings of the 2013 conference on Computer supported cooperative work …, 2013
552013
Real time search on the web: Queries, topics, and economic value
BJ Jansen, Z Liu, C Weaver, G Campbell, M Gregg
Information Processing & Management 47 (4), 491-506, 2011
452011
Seemo: A Computational Approach to See Emotions
Z Liu, A Xu, Y Guo, JU Mahmud, H Liu, R Akkiraju
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems …, 2018
402018
Almighty Twitter, what are people asking for?
Z Liu, BJ Jansen
Proceedings of the American Society for Information Science and Technology …, 2012
332012
To buy or not to buy? understanding the role of personality traits in predicting consumer behaviors
Z Liu, Y Wang, J Mahmud, R Akkiraju, J Schoudt, A Xu, B Donovan
International Conference on Social Informatics, 337-346, 2016
262016
Quantifying customer care utilizing emotional assessments
X Liu, XU Anbang, Z Liu, VS Sinha, RKT Akkiraju
US Patent 10,593,350, 2020
232020
Does personality matter? A study of personality and situational effects on consumer behavior
Z Liu, A Xu, Y Wang, J Schoudt, J Mahmud, R Akkiraju
Proceedings of the 28th ACM Conference on Hypertext and Social Media, 185-193, 2017
232017
Subjective versus objective questions: Perception of question subjectivity in social Q&A
Z Liu, BJ Jansen
Social Computing, Behavioral-Cultural Modeling, and Prediction: 8th …, 2015
202015
Predicting ideological friends and foes in Twitter conflicts
Z Liu, I Weber
Proceedings of the 23rd International Conference on World Wide Web, 575-576, 2014
182014
Fostering user engagement: Rhetorical devices for applause generation learnt from ted talks
Z Liu, A Xu, M Zhang, J Mahmud, V Sinha
Proceedings of the 11th International AAAI Conference on Web and Social …, 2017
152017
Understanding and predicting question subjectivity in social question and answering
Z Liu, BJ Jansen
Ieee transactions on computational social systems 3 (1), 32-41, 2016
152016
Predicting potential responders in social Q&A based on non-QA features
Z Liu, BJ Jansen
CHI'14 Extended Abstracts on Human Factors in Computing Systems, 2131-2136, 2014
152014
Question and answering made interactive: An exploration of interactions in social Q&A
Z Liu, BJ Jansen
2013 International Conference on Social Intelligence and Technology, 1-10, 2013
132013
The system can't perform the operation now. Try again later.
Articles 1–20